Frequently asked question

Your TPE sex doll requires maintenance in order to lengthen her lifespan and ensure maximum durability while being used for her intended purposes. If you want to read our section dedicated to it, click here

Absolutely nope! No one will know but you! We will not include a single branding labelled anywhere on the box and shipping label. All sex dolls will be shipped in a plain brown box to remain discreet. Billing Statement will remain discreet too.

Each doll comes with a vaginal irrigator (or vaginal flusher, picture attached). After using it, flush the holes with the water pump we provide you. Then insert a cloth in the holes to absorb the humidity left.

If you need to clean the outside part, just wash the sex doll with water and soap. Wipe it until it is dry, never use a hairdryer, because if you heat the doll more than 40oC it can start melting. Then apply some baby powder on her skin, it will absorb any humidity left and improve the touch feeling.

Orders normally takes 10 -14 business days to arrive since the order is placed . Production takes between 5-7 days. Once shipped, delivery takes between 5-7 days. We will notify you when your order is shipped and we will give you a FedEx tracking number to track your delivery and know the estimated arrival date and time. If you are not going to be at home, you can also schedule your delivery to suit your availability

Yes, if you prefer to pick up your sex doll instead of having it delivered to your residence you can arrange to pick it up at your local FedEx office.

You can use any regular woman clothes. You can get them online using the measurements of Bust/Waist/Hip we provide , or you can just go to a normal store.

We encourage you to put some make up in your doll. This is how really sex dolls come to life. You can find many tutorials in youtube.

About the perfume, you will have to use non-alcohol based perfumes. Some alcohol based perfumes are not recommended and can damage the material. You can try it first in a zone non very visible like the armpit and se if it has any bad reaction.

Yes, it is strongly recommended to use any kind of lubricant to improve the doll performance.

Most banks and card issuers will almost always decline a transaction if they notice any unusual activity going on. They will assume that this is a fraud transaction due to the higher priced transaction.

Please call up your credit card issuer and let them know to accept this transaction and you should be able to successfully place the order once they know you confirmed this transaction.

Yes, it is possible. If your doll was damaged, don't worry, send us a message and we will send you?the tools to fix it.

Yes, we do worldwide delivery.

Please feel free to contact us if you have any problem! Email: dollker@hotmail.com or info@dollker.com